Privacy Policy

At Garissa Lodge, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website.

Who We Are

Our website address is: www.garissalodge.com.

What Data We Collect

  1. Comments
    • When visitors leave comments on the site, we collect the data provided in the comments form, as well as the visitor’s IP address and browser user agent string. This helps us detect and prevent spam.
  2. Media
    • If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from these images.
  3. Cookies
    • If you leave a comment, you may opt to save your name, email address, and website in cookies for convenience. These cookies last for one year.
    • If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  4. Embedded Content
    • Articles on our site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if you have visited those websites directly. These third-party websites may collect data, use cookies, and track your interaction with their content.

How We Use Your Data

We use your data for the following purposes:

  • Order Processing: To manage and fulfill your orders.
  • Communication: To contact you regarding your orders, queries, or complaints.
  • Account Assistance: To reset passwords and manage user accounts.
  • Fraud Investigation: To investigate and prevent fraudulent activity.

How Long We Retain Your Data

  • Comments: Comments and their metadata are retained indefinitely to streamline approval for follow-up comments.
  • User Accounts: For users who register on our site, personal information is stored in their user profile. Users can view, edit, or delete their personal information at any time (except their username). Website administrators can also manage user data.

If you would like your personal data to be deleted, please contact us at info@garissalodge.com. Note that we may retain some data for administrative, legal, or security purposes.

Your Data Rights

You have the right to:

  1. Request an exported file of the personal data we hold about you, including data you provided.
  2. Request the erasure of your personal data from our systems. This excludes any data we are required to retain for administrative, legal, or security reasons.

Questions or Concerns

If you have any questions about our Privacy Policy, please contact us at:
Email: info@garissalodge.com